Privacy Policy

At Clara, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

Name

Email address

Phone number

Shipping and billing address

Payment details (processed securely through our payment partners; Clara does not store your card or banking information)

Order history

Device information, IP address, browser type, and website usage data

How We Use Your Information

Your information may be used to:

Process and deliver your orders

Provide customer support

Send order updates and shipping notifications

Improve our products, services, and website

Respond to your queries and requests

Send promotional offers or marketing communications (only where permitted by law or with your consent)

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to:

Process payments

Deliver your orders through courier partners

Operate and maintain our website

Comply with legal obligations

These third parties are required to protect your information and use it only for the services they provide.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. You can manage or disable cookies through your browser settings.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may request to:

Access the personal information we hold about you.

Correct or update inaccurate information.

Request deletion of your personal information, subject to applicable legal and business requirements.

Opt out of promotional communications at any time.

Third-Party Links

Our website may contain links to third-party websites. Clara is not responsible for the privacy practices or content of those external websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.