Payment Policy

At Clara, we aim to provide a safe, secure, and seamless payment experience for every customer.

Accepted Payment Methods

We accept the following payment methods:

UPI

Credit Cards

Debit Cards

Net Banking

Digital Wallets (where available)

Cash on Delivery (COD), if applicable

The payment options available at checkout may vary depending on your location and order value.

Payment Confirmation

Orders are confirmed only after successful payment authorization or confirmation.

You will receive an order confirmation via email, SMS, or WhatsApp (where applicable) once your payment is successfully processed.

Secure Payments

All online transactions are processed through secure and trusted payment gateways.

Clara does not store your credit/debit card details or banking information.

Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and order values.

Clara reserves the right to disable COD for certain PIN codes, products, or promotional offers.

Failed or Pending Transactions

If your payment is deducted but the order is not confirmed, please wait up to 24 hours, as banks and payment gateways may take time to update the transaction status.

If the issue persists, please contact our customer support with your transaction details.

Pricing & Taxes

All prices displayed on the website are in Indian Rupees (₹).

Applicable taxes are included unless otherwise stated.

Prices and promotional offers are subject to change without prior notice.

Refunds

If a refund is approved, the amount will be processed to the original payment method.

Refunds are typically credited within 5–10 business days, depending on your bank or payment provider.

Contact Us

For any payment-related queries or assistance, please contact our customer support team through the contact details provided on our website.